Share your ring ideas, review the CAD design, confirm, and we'll craft your unique piece. Check Our Process page for details.

CAD (Computer-Aided Design) is a digital model illustrating your ring. It ensures precise detailing, helping visualize and perfect the design before production, ensuring accuracy and satisfaction.

Yes, we collaborate with you to revise the CAD design until it aligns perfectly with your vision. However, changes cannot be made once you confirm and approve the design.

If you're not satisfied with the CAD design, we work closely with you to make revisions until it meets your expectations and vision for the perfect ring.

Once the CAD design is confirmed and approved by you, we proceed to production. Gold jewelry typically takes about 15 days, while silver jewelry requires approximately 25 days.

Certainly! We welcome the opportunity to work with your provided gemstone for a personalized touch. Contact us to discuss the details and ensure your gemstone aligns seamlessly with your desired ring design.

In addition to gold and silver, we also offer customization with platinum. Explore the various options for creating your unique and personalized jewelry.

In addition to moissanite and diamond, our gemstone selection includes ruby, sapphire, emerald, alexandrite, and cubic zirconia all grown in lab.

No, there's no limit to customization. We aim to bring your unique vision to life, ensuring every detail aligns with your preferences and desires.

Yes, we welcome the incorporation of family heirlooms into your custom design, adding sentimental value to your unique piece.

Once production starts, changes to the design may not be feasible, so it's crucial to finalize details during the CAD design review stage.

By browsing the products and clicking on "Send an inquiry", or choosing the customization option in our Menu.

While natural sapphires are found in various locations around the world such as Sri Lanka, Madagascar, Australia, Thailand, and the United States, at R&T Original, we specialize in lab-grown sapphires. These gemstones are created in controlled environments, ensuring consistent quality and color, while also aligning with our commitment to sustainability and ethical sourcing practices.

While sapphires are most famous for their deep blue color, they actually come in a range of colors including pink, yellow, orange, green, and even clear. The color variation is due to the presence of different trace minerals.

Sapphires should be cleaned regularly with mild soap and water. Use a soft brush to gently remove any dirt. It's also important to protect them from harsh chemicals and extreme temperatures to maintain their brilliance.

Sapphires are one of the hardest gemstones, ranking 9 on the Mohs scale of mineral hardness. This makes them an excellent choice for everyday wear, resistant to scratches and other forms of damage.

Absolutely. At R&T Original, our commitment to ethical sourcing is at the heart of our business. Our lab-grown sapphires are created with an emphasis on environmental sustainability and social responsibility.

Lab-grown sapphires share the same physical, chemical, and optical properties as natural sapphires. The key difference is their origin; lab-grown sapphires are created in controlled environments, which reduces the environmental impact associated with traditional mining.

Yes, sapphires are versatile and can be set in a variety of jewelry types, including rings, necklaces, earrings, and bracelets. Their hardness makes them suitable for pieces that are worn daily.

Sapphires are often associated with wisdom, virtue, good fortune, and holiness. They are also the traditional birthstone for September and are believed to bring protection and good luck to those who wear them.

An R&T Original Halo Ring features a central lab-grown gemstone surrounded by a 'halo' of smaller stones. This design enhances the ring's brilliance and makes the central stone appear larger, offering a luxurious look with a variety of styles to suit personal tastes.

Our Halo Rings are perfect for anyone seeking a blend of modern elegance and timeless design. Whether for engagements, weddings, or as a fashion statement, they are especially suited for those who appreciate sustainable, custom-crafted jewelry.

These rings are a testament to captivating elegance and versatility. With options for personalization and a focus on eco-friendly materials, they offer affordable luxury. The diverse designs, from classic to hidden halos, cater to varying style preferences.

Each Halo Ring embodies our commitment to affordability, eco-friendliness, and exceptional customer service. We prioritize sustainable practices by using lab-grown gemstones, ensuring each piece is as kind to the environment as it is beautiful.

Solitaire rings are cherished for their elegant simplicity. The design focuses on a single gemstone, making it a timeless piece that symbolizes purity and sophistication.

While traditionally chosen for engagements, solitaire rings are perfect for anniversaries, birthdays, or as a special gesture of love and appreciation.

Consider personal style, the significance of different gemstones, and your budget. At R&T Original, our experts can guide you in selecting a gemstone that resonates with your preferences.

Absolutely! We offer customization options for metal type, gemstone choice, and setting style to create a ring that's uniquely yours. Check our "Customize your Ring" page.

Regular cleaning with mild soap and water, along with professional inspections, will keep your ring in pristine condition. It's also advisable to remove it during strenuous activities.

Reach out to us with your ring ideas via email, live chat, or WhatsApp. Check our Contact Page.

Certainly, consultations are complimentary. Your vision is important to us, and we're pleased to assist you in crafting something extraordinary, at no cost.

We accept a variety of payment methods, including credit/debit cards and bank transfers, Google Pay. Apple Pay, PayPal, iDeal, shop and more

Once production begins, orders cannot be canceled. Please ensure you're ready to proceed before confirming your order.

Complimentary express shipping is included for all Domestic & International Orders. Orders are typically delivered within 5-8 business days after completing your ring. For more information check our Shipping policy.

Yes, we offer international shipping. We strive to make our unique and eco-friendly jewelry accessible worldwide. Please note that additional shipping charges and customs fees may apply for international orders.

Our standard shipping time for both domestic and international orders is 5-8 business days after the completion of your ring. Keep in mind that this timeframe excludes any potential delays due to customs processing.

Yes, we provide tracking information for all orders. Once your ring is crafted and your order is shipped, you will receive an email with a tracking number.

In the unfortunate event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement in a timely manner. Your satisfaction is our priority, and we'll take the necessary steps to address any shipping-related concerns.

Upon receiving your product, you have a 7-day window to assess its quality. If any issues are identified, proven to be caused by us, the seller will accept no-reason returns or refunds within this period. For more information check our Return policy.

To start a return, contact us at info@r-and-t-original.com. Once your return is accepted, we will send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately for resolution.

We will notify you upon receiving and inspecting your return, and inform you of the approval status. If approved, you'll be automatically refunded on your original payment method within 10 business days. For more info check our Return policy.